Prescription Text Message Service

Sign-up to our free text message service in store

We’ll send you a text message when we receive your prescription** and again when they are ready to collect from your chosen store.

What is the Collinschemist Prescription Text Message Service?

The Collins Prescription Text Message Service* is a great way for us to let you know when we receive your prescription** and when it is ready to collect. Sign up for our free service when you’re next in store, order your prescription as usual and we’ll send you a text when we receive your prescription** and again when they are ready to collect. 

How it works

Simply sign up in store and you’ll be able to have the reassurance that we have received your prescription** and you’ll be able to come and collect your prescription as soon as you get your confirmation text that it’s ready.

Step 1: Pop into your local Collinschemist pharmacy

Tell the team you’d like to use our Text Message Service. 

Step 2: Provide us with your mobile number

If someone else collects your prescription, we can text them instead. You’ll need to give your permission first.

Step 3: Receive your welcome text

You’re all set. We’ll text you to let you know each time we receive your prescription** and again when they’re ready to collect.

*Please don’t reply to these text messages as they are automated & we won’t get your reply. 

**Prescription received texts are only sent in England and certain stores in Wales that are EPS enabled. Prescription received texts will only be sent for Repeat NHS prescriptions.


31For patients registered with a participating GP surgery only. NHS prescription charges may apply. Free delivery via Royal Mail is only available for patients registered with a GP in England. Charges may apply for delivery from store.